e-governance in municipalities: studying the iranian municipalities’ portals

governing includes administrative and political processesand mechanisms which provide the conditions for citizens and socialgroups to discuss their interests reduce the differences and ensure theirrights. in the age of information and communication technologies, inorder to achieve this aim, public institutions are constrained to havedigital portals. these portals must comply with some standards whichare provided by national/ international organizations. these standardsinclude being user-friendly, respecting privacy, and providing thecitizens with the ability of participation in the governance. here,municipalities’ portals are regarded as gates that can provide thecitizens with the most information about cities. in this paper, westudied 30 portals of iranian municipalities in order to explore thestrengths and weaknesses of the portals. for this aim, the unitednations check list was used. the results of mean scores show that theportals are in low maturity level and need more attention. at the endsome recommendations are provided in order to improve the qualityand quantity of the portals.